Cancellation or No-Show Policy

For the detailed cancellation policy, click here.

When do you get a fine?


When can you be exempted from a fine?

  • You were unable to attend due to illness or an emergency on the scheduled date,
  • You e-mailed the Director of Education explaining the circumstances for missing the session at first opportunity and not later than the next calendar day after the missed session, and
  • You provided a copy of your e-mail notification to the Council together with supporting documentation within fourteen (14) calendar days of the missed session.

When can the Council cancel a course?

  • If there are less than ten (10) members enrolled in a session.

  • In the event of an illness or emergency of the Practice Management Instructor on the day of the course.